Refund policy
Returns
Due to the nature of our products and for safety and hygiene reasons, Beard Ritual Co. does not accept returns. This policy helps ensure all customers receive safe, unused products.
If you need to cancel your order, please contact us as soon as possible at beardritualco@gmail.com. We can cancel orders before they ship. Once an order has shipped, it cannot be canceled.
Damages and Issues
Please inspect your order upon reception and contact us immediately if your item is damaged or if you receive the wrong item. We will evaluate the issue and work to make it right. You can contact us at: beardritualco@gmail.com
Non-Returnable Items
Due to safety and hygiene reasons, all personal care products, including beard care products, are non-returnable.
Exchanges
We do not offer exchanges. However, if there is an issue with your order, please contact us and we will work with you to resolve the problem.
European Union 14 Day Cooling Off Period
If your order is shipped to the European Union, you have the right to cancel your order within 14 days. However, due to the nature of personal care products, items must remain unopened and unused to be eligible.
Refunds
We will review issues on a case-by-case basis and work with customers to make things right when appropriate.
If you have any questions, please contact us at:
beardritualco@gmail.com